Professor Robert E. Hinson has 27 years experience in customer service strategy development, customer experience diagnostics, and the delivery of customer management training and advisory services. He has delivered customer management solutions to various institutions and executive audiences in Kenya, Zimbabwe, Uganda, Zambia; to name a few. He has designed and customer service management strategy and training programmes to institutions like the University of Ghana Medical Centre, ZimSwitch Technologies, ABSA, Bank of Africa and AFC Commercial Bank in Zimbabwe, to name a few.
Reach out to Robert on robert@robertebohinson.com for any customer experience training, advisory and consulting services you may require.
